Terms of Service

Overview

Welcome to Rustic Charm Jewelry. “We”, “us” and “our” refer to Rustic Charm Jewelry. We operate this store and website (the “Service”) to provide you with a curated shopping experience. Our store is powered by Shopify.

By accessing or using our Service, you agree to be bound by these Terms of Service and our Privacy Policy: https://rusticcharmco.myshopify.com/zh/policies/privacy-policy If you do not agree, please do not use our site. These Terms do not override your non-waivable statutory consumer rights under applicable law.

1. Accounts & Access

You confirm you are of legal age in your jurisdiction. If minors use the Service on your devices, you consent and take responsibility. When placing orders, you must provide accurate, up‑to‑date billing, shipping and contact information. You are fully responsible for your account security and all activities under your account. You may not sell, transfer or assign your account to others.

2. Products

We strive to display products accurately. However, colors and appearance may vary due to your screen, device and display settings. Product descriptions are subject to change without notice. We reserve the right to discontinue items or limit order quantities to any region or customer at our discretion. We do not guarantee the product will look exactly as shown online.

3. Orders

Submitting an order is your purchase request and authorizes payment collection. We reserve the right to accept or reject any order. An order is confirmed only after we receive and process your payment. Once accepted, cancellation may not be available. We will contact you if we cancel or modify your order. Returns and exchanges follow our Refund Policy: https://rusticcharmco.myshopify.com/zh/policies/refund-policy All purchases are for your personal or household use only, not for resale or export.

4. Pricing & Billing

Prices, discounts and promotions may change without notice. The price charged is the rate valid when you place your order, shown in your order confirmation email. Unless stated otherwise, prices exclude tax, shipping, handling, customs and import fees. Promotions carry their own separate rules; promotion terms prevail if there is a conflict with these Terms. You warrant you are authorized to use your payment method, and all payment details you provide are true and valid. You agree to cover all applicable charges including shipping and taxes.

5. Shipping & Delivery

Delivery times are estimates and not guaranteed. We are not liable for delays caused by carriers, customs clearance or events outside our reasonable control (weather, natural disaster, supply shortage, outage, government action, etc.). Risk of loss and ownership of goods transfer to you once we hand the package to the carrier, to the maximum extent permitted by law. See our Shipping Policy for full details: https://rusticcharmco.myshopify.com/zh/policies/shipping-policy

6. Intellectual Property

All content on our site including trademarks, logos, text, photos, graphics, videos and product designs belongs to Rustic Charm Jewelry or our licensors and is protected by copyright and trademark laws. Buying our jewelry does not transfer any intellectual property rights. You may use the Service only for personal non‑commercial use. You may not copy, redistribute, modify or republish our content without our written permission. Shopify’s name, logo and marks belong to Shopify. All other trademarks belong to their respective owners.

7. Third‑Party Tools

We may offer access to third‑party tools. We do not control, monitor or warrant these tools. You use them at your own risk and must review the third party’s own terms.

8. Third‑Party Links

Our site may contain links to external websites. We are not responsible for their content, accuracy or any transactions you make with third parties. You access external sites at your own risk.

9. Shopify Disclaimer

Shopify only provides technical hosting services. Your purchase contract is directly between you and Rustic Charm Jewelry. Shopify is not liable for any claims, loss or damage arising from your orders with us.

10. Privacy

Your personal data is handled per our Privacy Policy. As our store is hosted on Shopify, Shopify also collects and processes your browsing and transaction data for fraud prevention, service operation and security. Review our Privacy Policy and Shopify’s privacy notice for details: https://rusticcharmco.myshopify.com/zh/policies/privacy-policy https://www.shopify.com/legal/privacy/app-users

11. Feedback

If you send us ideas, comments or feedback, you grant us a permanent, worldwide, royalty‑free, sublicensable license to use that feedback for any business purpose. We are not obligated to keep feedback confidential, pay you for feedback or reply to you. You guarantee your feedback does not infringe third‑party rights and contains no malware, false information or offensive content.

12. Errors & Corrections

We may correct typos, inaccurate pricing, shipping info or availability data, even after you submit an order. If we cancel an order after payment, we will issue a refund as required by law.

13. Prohibited Uses

You may only use our Service legally. You must not:

• Violate laws or infringe intellectual property rights
• Harass, defame or threaten others
• Send spam, phishing or malicious code
• Scrape, crawl, automate access or use bots/AI agents to access our site
• Circumvent security, captcha or access restrictions We may suspend or terminate your account without notice if you breach these rules.

14. Automated Agents / Bots

Automated agents, AI bots or scrapers may not interact with our Service unless they clearly identify themselves in the user‑agent string as Agent/[agent name]. Bots may not mimic human behavior, bypass captcha or hide their automated nature. We may block any automated access at any time.

15. Termination

We may stop your access to the Service at any time without notice. You remain liable for all outstanding charges up to termination. Clauses on Intellectual Property, Feedback, Liability, Indemnity, Governing Law and other provisions meant to survive termination will remain in force.

16. Disclaimers

Our Service and products are provided “AS IS” and “AS AVAILABLE”. We do not offer implied warranties of merchantability, fitness for purpose or uninterrupted, error‑free service, to the fullest extent allowed by law. Some regions do not allow certain warranty disclaimers, so this clause may not fully apply to you.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Rustic Charm Jewelry, Shopify and their affiliates shall not be responsible for any direct, indirect, incidental, consequential or special damages (including lost profit, data loss, replacement cost) arising from your use of the site or purchased products. This does not exclude liability which cannot be legally waived.

18. Indemnification

You agree to defend, indemnify and hold harmless Rustic Charm Jewelry, Shopify and their staff from any third‑party claims, damages and legal fees caused by your breach of these Terms, violation of law or improper use of our Service.

19. Severability

If any clause of these Terms is ruled invalid or unenforceable, the rest of the Terms still remain valid. Mandatory consumer protection laws override conflicting contract terms.

20. Waiver & Entire Agreement

Our failure to enforce any clause does not waive that right. These Terms plus our published policies form the full agreement between us and replace all prior discussions.

21. Assignment

You cannot transfer your rights under this agreement without our written consent. We may assign our rights and obligations freely.

22. Governing Law

These Terms are governed by the law where Rustic Charm Jewelry is established. The courts of that jurisdiction shall have jurisdiction, without prejudice to your rights under mandatory local consumer laws.

23. Language

If there is conflict between English and translated versions, the latest English version prevails. Disputes will be resolved in English unless otherwise required by law.

24. Headings

Section headings are for reference only and have no legal effect.

25. Electronic Communications

By ordering or using our Service, you consent to receive order updates and notices by email or on‑site notifications. Please keep your contact information current.

26. Changes to Terms

We may update these Terms by posting revisions online. It is your responsibility to check for updates. Material changes will be notified as required by law. Continuing to use our site after updates means you accept the new Terms.

27. Contact

For questions about these Terms, email: dake0245@gmail.com You may also view our contact page: https://rusticcharmco.myshopify.com/zh/policies/contact-information