Contact Us

Contact Us

Have any questions? We are happy to help you.

Email: dake0245@gmail.com

We will reply to your message within 24–48 business hours.

# Frequently Asked Questions

Q: Why should I buy bracelets from your store?
A: Our stone bracelets are handcrafted by artisans. Each natural stone carries unique markings, so no two pieces are exactly the same. We carefully select premium natural stones and assemble every bracelet by hand. They are designed for everyday wear and gifting. We provide tracked international shipping and strict quality checks before dispatch.

Q: How long will my order ship?
A: Orders will be shipped within 3–7business days after payment. We do not ship on weekends or public holidays.

Q: How long for delivery?
A: International delivery normally takes 15–30 business days, depending on destination and customs clearance.

Q: Who pays customs tax?
A: Buyers are responsible for any customs duties or import taxes that may apply upon arrival. These fees are not included in product price or shipping cost.

Q: Can I return the bracelet?
A: You may request a return within 30 days after receiving the item. The product must be unused and in original condition. Please read our full Return Policy for complete terms.

Q: Are your bracelets handmade?
A: Yes. Each bracelet is hand-strung. Minor variations in color and bead details are normal and make every piece one-of-a-kind.

Q: Can I wear it daily?
A: Yes. It is lightweight for daily casual wear. Please avoid long-time contact with water, perfume or chemicals to keep it in good condition.

Q: How can I contact you?
A: You can send emails to us if you have any questions. We will reply within 24–48 business hours.

Contact Us

Have any questions? We are happy to help you.

Email: dake0245@gmail.com

We will reply to your message within 24–48 business hours.

# Frequently Asked Questions

Q: Why should I buy bracelets from your store?
A: Our stone bracelets are handcrafted by artisans. Each natural stone carries unique markings, so no two pieces are exactly the same. We carefully select premium natural stones and assemble every bracelet by hand. They are designed for everyday wear and gifting. We provide tracked international shipping and strict quality checks before dispatch.

Q: How long will my order ship?
A: Orders will be shipped within 3–7business days after payment. We do not ship on weekends or public holidays.

Q: How long for delivery?
A: International delivery normally takes 15–30 business days, depending on destination and customs clearance.

Q: Who pays customs tax?
A: Buyers are responsible for any customs duties or import taxes that may apply upon arrival. These fees are not included in product price or shipping cost.

Q: Can I return the bracelet?
A: You may request a return within 30 days after receiving the item. The product must be unused and in original condition. Please read our full Return Policy for complete terms.

Q: Are your bracelets handmade?
A: Yes. Each bracelet is hand-strung. Minor variations in color and bead details are normal and make every piece one-of-a-kind.

Q: Can I wear it daily?
A: Yes. It is lightweight for daily casual wear. Please avoid long-time contact with water, perfume or chemicals to keep it in good condition.

Q: How can I contact you?
A: You can send emails to us if you have any questions. We will reply within 24–48 business hours.