Refund policy

Return

Eligibility for returns depends on the items in your order.

If a return is accepted, the returned item must be in the same condition as when received—unwashed or unused, with tags attached, and either in its original packaging or as otherwise specified in the return instructions. If an item has been used, damaged, or excessively handled, we may reduce the refund amount.

Please contact us to inquire about return options and how to initiate a return.

How to Initiate a Return

Whether a return or cancellation request is accepted depends on the terms outlined above and your rights under applicable law.

Please contact us before returning any item.

Unless otherwise stated by us or required by applicable law, shipping costs for returns due to change of mind are at your expense.

Damages and Issues

Please inspect your order upon receipt. If you receive a defective, damaged, or incorrect item, please contact us immediately.

Exceptions and Non-Returnable Items

Certain items may not be eligible for return, as described in the return terms above, or as indicated at the time of purchase on product listings, websites, or in physical stores.

If you have any questions regarding whether a specific item can be returned, please contact us.

Exchanges

Before returning an item, please contact us to discuss exchange options.

Refund

After receiving and inspecting your return, we will notify you whether your refund has been approved. If approved, the refund will be issued to your original payment method unless otherwise specified. Your bank or payment service provider may require additional time to process and disburse the refund.

If you have not received your refund within a reasonable period after approval, please contact us.

This policy does not limit any rights you may have under applicable consumer protection laws, including rights that may apply when goods are defective, do not match their description, are not delivered within the required or agreed timeframe, or otherwise fail to comply with applicable law.

Contact Information

For requests to cancel an order, initiate a return, check the status of a return, inquire about exchanges, or report product damage, please contact us at dake0245@gmail.com.